The HR Ally (HRA)

HR & Payroll Infrastructure for Growing Organizations

The HR Ally provides HR and payroll outsourcing services that combine technology, operational support, and HR advisory to help organizations run HR and payroll efficiently.

How We Support HR & Payroll Operations

HR operations require more than isolated services. Organizations need the right technology platform, operational support, and strategic guidance working together.

Technology Platform

HRA Connect provides the HR system supporting employee records, onboarding workflows, payroll processing, and workforce reporting.

Operational Support

Our team supports the day-to-day administration of HR and payroll operations so processes remain consistent, accurate, and scalable.

Strategic HR Advisory

We provide guidance on HR infrastructure, compensation frameworks, workforce planning, and compliance considerations as organizations grow.

Common HR Challenges as Companies Grow

As organizations grow, HR and payroll processes often become fragmented across spreadsheets, disconnected systems, and manual workflows. The HR Ally provides the structure and operational support needed to run HR and payroll efficiently as organizations scale.

HR processes are inconsistent

As organizations grow, HR processes often develop informally. We help implement structured workflows and systems that support scale.

Payroll administration becomes complex

Multi-state payroll introduces compliance, reporting, and tax complexities that require structured administration.

HR systems are fragmented

Organizations often rely on multiple disconnected tools. HRA Connect provides a centralized platform for HR and payroll operations.

Leadership needs HR guidance

Growing organizations benefit from strategic HR guidance to support workforce planning, compensation structures, and HR infrastructure decisions.

Not Sure Which HR Services Your Organization Needs?

Before implementing HR systems, payroll operations support, or advisory services, it’s important to understand the current maturity of your HR infrastructure.

Our HR Infrastructure Readiness Assessment evaluates key areas of HR operations including HR systems, payroll administration, compliance processes, and operational workflows.

In just a few minutes, you’ll receive your organization’s HR infrastructure maturity stage along with recommended next steps.

How Our Services Are Structured

Our services provide the HR infrastructure, operational support, and leadership guidance businesses need as they grow.

HR Infrastructure Setup

One-Time Onboarding Project

Establish the HR and payroll foundation your business needs to operate in an organized, compliant framework. HR Infrastructure Setup prepares your company’s workforce systems, documentation, and processes so ongoing HR operations run smoothly as your team grows.

Implementation Includes

HR System Configuration

  • HRA Connect platform setup and configuration
  • Employee self-service portal setup
  • Payroll and workforce reporting configuration

Employee Data & Records Setup

  • Employee data audit and cleanup
  • Employee record structure and documentation setup
  • Onboarding documentation framework

HR Documentation & Compliance Framework

  • HR policy and documentation structure
  • Compliance baseline review
  • HR process alignment with payroll and workforce administration

Once the HR infrastructure is established, Core HR Operations manages the ongoing administration that keeps payroll, employee records, and compliance responsibilities running smoothly.

Core HR Operations

Required Monthly Service

Manage day-to-day HR and payroll administration within a structured, compliant framework. Core HR Operations provides the operational foundation that keeps your workforce organized, payroll accurate, and HR processes running smoothly as your business grows.

Payroll Administration

  • Payroll processing and payroll tax administration
  • Direct deposit management and payroll reporting
  • ACA compliance administration and annual IRS reporting (Forms 1094-C / 1095-C)

Employee Lifecycle Administration

  • Employee onboarding and offboarding administration
  • Employee records and HR documentation management
  • HR recordkeeping and employee file compliance management
  • I-9 employment eligibility verification workflow administration

Compliance Administration

  • Employee classification tracking and wage-and-hour compliance support
  • HR compliance tracking and labor law poster management

Benefits Administration Support

  • Benefits enrollment administration
  • Payroll deduction setup
  • Carrier coordination and billing review
  • COBRA vendor coordination and eligibility notifications
  • Annual benefits open enrollment administration and employee enrollment support
  • Qualifying life event (QLE) benefits change administration
  • Leave of absence benefits administration coordination

HR Technology Platform

  • HRA Connect platform access and workforce reporting
  • Employee self-service and HR data management tools

With Core HR Operations in place, your business has a structured HR foundation that keeps payroll accurate, employee records organized, and compliance responsibilities consistently managed.

Employee HR Helpdesk

Optional Add-On

Give your employees and managers direct access to HR support for everyday workplace questions. The Employee HR Helpdesk provides a reliable resource for navigating HR processes, understanding company policies, and getting guidance on routine HR matters without requiring a dedicated internal HR team.

Helpdesk Support Includes

  • Payroll questions and pay statement guidance
  • Benefits navigation and enrollment assistance
  • HR policy clarification
  • Onboarding process questions
  • Employee self-service portal support

This service helps reduce internal HR interruptions by providing employees with a trusted first point of contact for routine HR matters.

Strategic HR Advisory

Optional Add-On

Access experienced HR guidance to help navigate complex workforce decisions and leadership challenges. Strategic HR Advisory provides business leaders with practical HR expertise to address employee relations matters, interpret HR policies, and make informed workforce decisions as the organization grows.

Advisory Support May Include

  • Guidance on employee relations and workplace concerns
  • Support navigating disciplinary and termination processes
  • Manager coaching on HR best practices
  • HR policy interpretation and compliance guidance
  • Workforce planning and HR process recommendations

Strategic HR Advisory helps business leaders address sensitive HR matters with confidence while maintaining compliance and consistency across the organization.

Every client engagement begins with HR Infrastructure Setup and transitions into Core HR Operations as the ongoing monthly service.
Employee HR Helpdesk and Strategic HR Advisory are available as optional add-ons based on organizational needs.

Who We Work Best With

The HR Ally works best with organizations that are growing and need structured HR and payroll operations. Businesses choose HRA’s HR and payroll outsourcing services when they want operational HR support without entering a PEO co-employment relationship. Our clients typically:

Employ between 20-500 employees

Operate across multiple states

Need scalable HR infrastructure without building a large HR team

HR Infrastructure Without the PEO Model (ASO Approach)

Many organizations evaluating HR outsourcing compare PEO and ASO models.

While PEOs provide bundled HR services through a co-employment structure, The HR Ally operates using an Administrative Services Organization (ASO) model. This approach allows organizations to receive operational HR support while maintaining full control of their workforce and employer relationships.

With a PEO

  • The PEO becomes a co-employer of your workforce
  • Employees are placed under the PEO’s tax ID
  • Benefits and payroll are typically bundled through the PEO
  • Organizations operate within the PEO’s framework

With HRA (ASO Model)

  • Your organization remains the sole employer of record
  • Employees stay under your company’s tax ID
  • You retain full control of HR policies and benefits decisions
  • HRA provides the infrastructure and operational support behind the scenes

The Outcome

Organizations gain the operational support of outsourced HR while maintaining full control of their workforce, benefits programs, and employer structure.

"I finally have peace of mind about our HR operations." Before engaging HRA, I constantly worried about the state of our HR function from a compliance standpoint. Issues regularly surfaced because we didn’t have clear HR processes or best practices in place. Within days of onboarding the HRA team, I knew we had made the right decision. Within two weeks the issues we had accumulated were being addressed, and within four weeks nearly all open items were resolved. I now live an HR-anxiety-free life thanks to the HRA team.

Dovie Crouse testimonial for The HR Ally HR and payroll services
Dovie Crouse VP Corporate Services, Arion | 300 Employees

“The HR Ally is our company’s go-to HR partner.” As an HR professional myself, I understand the value of a high-performing HR team — but many organizations don’t have the budget to build one internally. Partnering with The HR Ally allows companies to access C-suite-level HR expertise and compliance support without the overhead. Their team provides solutions tailored to each organization and consistently delivers with professionalism, responsiveness, and true partnership.

Cassie VanDeluyster client testimonial for The HR Ally
Cassie VanDeluyster CHRO, WestPak Avocado, Inc. | 150 Employees

How to Get Started

1

Schedule a discovery call

2

We review your HR and payroll environment

3

We recommend the right service structure

Ready to Build Scalable HR & Payroll Operations?

Schedule an introductory call to discuss how The HR Ally can support your HR and payroll operations as your organization grows.

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